New Nurse Practitioner Primary Care Clinic Opening Soon In Victoria

September 21, 2020

VICTORIA – People and families in Victoria will soon have access to more primary health-care services with the opening of a primary care clinic operated by nurse practitioners on Sept. 28, 2020.

The Province is launching Health Care on Yates, a nurse practitioner primary care clinic, in collaboration with the Victoria Primary Care Society, Nurses and Nurse Practitioners of BC and Island Health to provide team-based primary care services to residents.

This nurse practitioner primary care clinic is developed by nurse practitioners and forms an integral part of government’s broader primary care strategy. Similar to clinics led by family doctors, it will provide patients with more opportunities to get attached to a primary care provider and to receive the care they need when they need it the most.

The clinic is undergoing renovations and has begun gradually registering area residents without a primary care provider since Aug. 10. In the first two weeks, the clinic received over 1,000 registration requests. People who do not have a primary care provider and who live within the clinic’s catchment area can become a patient by completing a registration form.

As of Sept. 10, more than 550 patients and families have been registered and are able to book virtual primary care appointments with clinic nurse practitioners. In-person and same-day, team-based primary care appointments will be available at 1139 Yates St. once renovations are complete.

Health Care on Yates is open for virtual care appointments Monday to Friday 8:30 a.m. to 4:30 p.m. Once renovated, hours will expand to Monday to Thursday, 8:30 a.m. to 8 p.m., Fridays 8:30 a.m. to 4:30 p.m. and Saturdays from 8:30 a.m. to noon.

Currently, six full-time equivalent (FTE) nurse practitioners are employed by the clinic. When fully staffed, the clinic will include registered nurses, a social worker and a mental health and substance use clinician, for a total of 10 FTE health-care staff and four medical office assistants. As a team, they will work to attach approximately 6,800 people without a primary care provider to a nurse practitioner over the next three years and will integrate into a primary care network, along with other primary care clinics in Victoria.

The BC government will provide annual operating funding of approximately $2 million when fully staffed, as well as fund one-time startup costs of $445,500.

This is the third nurse practitioner primary care clinic in BC and the second to be announced on Vancouver Island. The first clinic opened in Nanaimo in June 2020 and the second opened in Surrey in September 2020.

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