By Deb McClelland, executive director of the Kamloops Chamber of Commerce
How you define yourself can indicate how successful you will be.
In recent weeks I’ve been having many discussions with business owners about who they are and what they aspire to be.
In these conversations two types of business leaders emerge: Transactional and Aspirational.
Transactional business leaders focus on the here and now. They look at their spreadsheets and see cashflow, bills, and the fundamental realities of running a business in todays’ costly, fast paced, slim-margined marketplace.
We often see transactional leaders making decisions based on the spreadsheet rather than on the culture, brand, or potential of the business. Typically, Transactional leaders play it safe. They are conservative and only proceed once the numbers support the shift.
Aspirational leaders focus on the long-term vision of their company. They see what they are becoming and act accordingly. They pull on the mantle of their future-self and create the brand that supports who they will be, and what their company brand will become.
Both types of business leader have roles, however, outside of accounting or legal realms, Transactional leaders seldom experience the type of growth that matches their business potential.
This is due to one simple attitudinal difference: Belief. Just like when you decide you are going to buy a certain brand, type or colour of car – you start seeing them everywhere.
Aspirational leaders see the future potential and then see the doors opening around them. The possibilities appear because they believe in what they and their business can become.
Please don’t misunderstand, a sound understanding of your numbers is critical to your long-term success, yet an Aspirational outlook will get you to the success point faster.
What are the signs of each type of leader?
Transactional leaders look for facts and figures, compliance data, cost analysis, or hard data. They tend to be attracted less to cultural or brand elements due to the difficulty to define them. For transactional leaders, its numbers, numbers, numbers.
Aspirational leaders look for a personal energetic connection with others, a strong culture of empowerment for their teams, staff relationships that are positive and coaching based, and a sense of “when”. For transactional leaders it’s all about creating the conditions that lead to the positive future state.
Obviously, these are the “absolute” versions of each type. Reality blends in many more shades of grey to the spectrum. The best manifestation is somewhere between the two extremes.
The balanced leader understands the importance of the numbers to guide and help influence decision making, while pursuing the best possible outcome from a brand achievement perspective.
As you move into 2018, watch for many opportunities to explore your leadership, build your vision, and create the business future you want to see.
Please log on to your business profile on the Chamber website to update your information and finalize your 2018 membership. Emails and letters have gone out over the last few weeks. We look forward to welcoming you back.